Fishbone has delivered several projects for customers including Network Rail and EKFB JV centred around continuous operational readiness. Readiness itself is a complex challenge, measuring and evidencing an organisations’ ability and preparedness for introducing major changes or entering challenging phases of a project.
Continual Operational Readiness is a consultancy service provided by Fishbone built around the complex and bespoke requirements of our customers. We build a unique solution based around:
The Continual Operational Readiness includes the following toolchain which are blended to build a unique product depending on the client’s needs:
Continual Operational Readiness typically consists of teams of Fishbone consultants performing the key stakeholder review activities, using the toolchain to set up a bespoke balanced scorecard using the Fishbone Readiness software.
Two examples of where Continual Operational Readiness programmes have been deployed to help customers maintain operational excellence during periods of significant change are:
Acting as a trusted partner Fishbone work closely across customer organisations, teasing out the intricacies of complex multi-faceted / multi-stakeholder programmes, and in doing so present the customer with real-time fact-based management information enabling them to manage programmes effectively.
Continual Operational Readiness is industry-agnostic and can be applied to programmes across the transportation sector, or any sector delivering complex programmes with multiple interdependencies.