Privacy and Cookies Policy

This privacy policy (together with our web sites terms of use, acceptable use policy and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us and how Project REM Limited trading as Fishbone Solutions uses and protects any information that you give Fishbone Solutions when you use this website.

Fishbone Solutions is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Fishbone Solutions may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Project REM Limited of 7 Pride Point Drive, Pride Park, Derby DE24 8BX.

Our nominated representative for the purpose of the Act is Mark Gadsby.

What information we collect

We may collect the following information:

• Contact information including name and email address

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• Customer Relationship Management.
• We may use the information to improve our products and services.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Fishbone Solutions will not share any personal data with any external parties.

Security

• We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. By using this website you agree to our use of cookies. To find out how you can control cookies further please click here.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please contact us at go-fish@fishbonesolutions.co.uk. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Privacy Notice

Fishbone Solutions are a consulting company providing engineering and business consultancy services. The primary function of the business is to carry out engineering projects for our customers, in the Automotive, Rail and wider transportation / engineering industries. Fishbone Solutions are accredited to ISO9001:2015 which ensures a robust lifecycle for our projects. As part of this function, personal data on clients is stored. Information that is kept by Fishbone Solutions is documented in the Data Protection and Privacy Policy. Fishbone Solutions does not share personal data with external bodies, unless required to by law enforcement agencies.